Customer Service Support Request Form

First Name
Last Name
Title
Organization
Street Address
Address (cont.)
City
State/Province
Zip/Postal Code
Country
Work Phone
FAX
E-mail
URL

Select the category that best describes your needs:

Parts Service Information Other

            Please provide the following product information:

Product Name
Model
Serial Number

           Hobbs meter reading:

            Select the type of Instructors Station you have:

GISt ADDS terminal ADDS terminal with C.I.F.S. Other

Please provide us with a detailed description of your problem
and/or request.  For Software issues, please provide part # and
version # for Host, GISt and Visual PCs. There is no such thing
as too many details!

            What is the status of your trainer?

Warranty Lease Billable

Please note that we will try to respond to your request as soon as possible. If you require
immediate attention, please contact us directly by phone or fax. Phone: 217-344-9200.
FAX: 217-344-9207. Monday through Friday 8am - 5pm Central Time (Excluding U.S.
holidays)